Frequently asked questions and answers
Hardware & software

No special equipment required! All you need is computer/tablet & the Internet. Open our website on large screen (through a projector or just on a TV) and see photos by your tag appearing on the screen in realtime.

You need any modern browser. We recommend to use latest version of Google Chrome, Opera or Safari.

Create & setup Instashow

Yes, you can create demo via Instashow demo form on the front page. In demo you can see all features of Instashow: customizing themes, colors and header text, photos moderation and filters.

You can use Instashow right now or later at event! Instashow is created automatically after the payment. You will receive the link to your Instashow and the PIN to setup and start it.

Yes, you can purchase Instashow right now and start it later on event. You need to enter the PIN and push “Start Instashow” in settings.

Yes, you can upgrade the plan via Instashow settings anytime: before the start of Instashow, after the start and within 24 hours after Instashow has ended.

Yes, you can extend the running time via Instashow settings.

Yes, you can do it via Instashow settings.

Yes, we create customized design for you on Premium plan. Please contact us after the purchase and send your logo and background.

You can block any inappropriate photos and it will disappear from the screen. We also provide the blacklist: you can block all photos made by particular user.

You need the PIN to start Instashow (the running time begins after you push start button). You also need the PIN to customize Instashow and moderate photos.


Yes, we accept Visa, MasterCard, American Express, JCB, Discover, Diners Club. All payments processed securely by Stripe.

Please contact us via email ask@instashow.tv, live chat or feedback form (at the bottom of this page) – we will help you!

You can cancel the order and get full refund if you haven't started your Instashow.


Feel free to write us